Thanks For Stopping By
Welcome
to the Durham Housing Authority's cyberspace home. In our effort
to serve our customers better and more efficiently, we've completely
re-engineered our website. Please take a few minutes to explore
and enjoy our new online office.
If you have any difficulty in navigating the site or need further information, please contact our communications office at 919.683.1551 extension 386 or email the director of communications (Jean Bolduc) at jbolduc@dha-nc.org.
DHA continues to change and grow. Although, we have experienced some serious difficulties in the past, we are now moving forward to meet the needs of the Durham community. We are rebuilding the agency to be one of high function and strict accountability.
What changes will you see?
- Much greater transparency. It means that we will be working both harder and smarter to report out on our activities to our board of commissioners, to the city government and to the public.
- More efficient outreach to our fellow agencies
- A general transformation to a more typical business model
What changes will be less obvious?
- Tighter internal auditing procedures and documentation
- Internal review of quality controls
- Staff development to improve both our knowledge base and our service levels
We welcome your comments and suggestions for improvement of our service. Please email us with your suggestions for improvement or general comments. We appreciate your feedback.
Harrison Shannon, Jr.
Chief Executive Officer
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